Cox Homelife Door Sensor Not Working

Optional for homelife automation.
Cox homelife door sensor not working. System not ready to arm. Use a glass break simulator if available. Call cox customer support to troubleshoot issues with your sensors. Adhere the sensor and magnet to your door or window.
Cox homelife offers a variety of smart devices that can be connected to your homelife system including hd cameras smart door locks smart led light bulbs smart plugs and more. Now do the same with the magnet making sure the etched lines of the sensor and magnet line up. Push the cover back on the sensor until it clicks into place. 10 5 x 8 x 6 2 replaces standard deadbolts must be separate from the door handle fits standard doors 1 3 8 2 thick no hollow code doors easy install with a phillips screwdriver no hardwiring needed not available for apartment multi unit properties.
Learn what to do when you have a problem with a door window sensor connected to your xfinity home system. For example the sensor has a low or bad battery. Replace with the new battery. Door or window is open.
The rule has a special character or symbol in the rule name. Avoid the motion detector for three minutes after arming the system then walk in front of it. Take the sensor and remove the other side of the adhesive protective strip. Twist the screwdriver to pop off the sensor cover and set it aside.
The cox homelife touchscreen message alerts table below describes how to define and resolve touchscreen alerts. Place the touchscreen into alarm test mode to prevent an alarm tamper condition. Attach it to the clean area on the door or window frame press firmly and hold for 3 seconds. Xfinity for full functionality of this site it is necessary to enable javascript.
She said the system is leased so i looked into it and it appears the keypad touchpad is leased but everything else should be owned. Note the polarity shown in the battery compartment and match the and signs on the ends of the batteries to the signs inscribed in the battery compartment. The seller has the keypad and there are door sensors and camera not sure what else. Press and hold the sensor test button until the siren sounds approximately ten seconds.
Disarm your cox homelife system prior to changing the battery in any of the devices. Test button for the identified sensor was pressed. Use the following to review solutions for issues that occur while setting rules for cox homelife. If a sensor test is not in progress check the identified sensor to confirm everything is seated properly and unobstructed.
The rule is based on a sensor that is not working. Remove the old battery and dispose of it properly as recommended by the battery manufacturer. Open and close the door or window.