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Watch a short video 3 51 on the benefits of dynamics 365 field service.
Dynamics 365 field service logo. If your organization uses dynamics 365 field service to manage work orders the technician using hololens can view dynamics 365 field service bookings from dynamics 365 remote assist and do heads up hands free calling in the context of a field service booking. Deliver connected customer service with dynamics 365 field service. Walk the site without being on location. For example the technician.
We recommend using the field service dynamics 365 mobile app to benefit from the new features and continuous investments in the platform as well as to avoid future migration which must occur by june 2022. At the center of the solution is an adaptive intelligent system prebuilt and ready to go that actively monitors myriad signals and distills them into actionable insights. Microsoft dynamics 365 is a cloud based solution that unifies crm and erp capabilities into applications that work seamlessly together and effectively connect your enterprise from marketing and sales to operations finance and customer relations. Watch a demo take a guided tour.
The dynamics 365 field service business application helps organizations deliver onsite service to customer locations. Implementation and migration guidance. Upcoming events microsoft business applications launch event october 1 2020 on demand be the first to get an in depth look at the new features and capabilities across dynamics 365 and microsoft. Go beyond traditional crm and erp applications with microsoft dynamics 365 the connected business cloud that brings data people operations and customers together.
The purpose of this section is to understand what dynamics 365 field service is and why it s valuable to customers. Dynamics 365 field service. Take advantage of information from dynamics 365 field service or capture asset information and integrate it with the power platform or other enterprise applications. Deliver exceptional customer experiences using dynamics 365 field service to dispatch the right resource to the right place at the right time with all the tools to succeed the first time.
Both the field service dynamics 365 mobile app and field service mobile xamarin are included with field service. Avoid travel and reduce costs and possible delays with remote inspections combine video screenshots and annotations for more seamless. Overview of dynamics 365 field service. Transform field service with microsoft dynamics 365.
Dynamics 365 sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. Get help from experts and peers in forums discover blogs webinars videos events and more. The solution transforms operations by giving everyone from the design team to call center.
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